Important News Regarding Your New ID Card!  Click Here

Use this site to explore all the resources available to achieve your personal wellness goals, understand your plan, and take the first step toward a healthier you.
Are you Retired?    Under Age 65 >   |    Age 65 or over >
 
 
 Are you Retired?    
            Under Age 65 >   |    Age 65 or over >
Active Employees: Your Plans
• Login
(to access your account, register, view EOB's,
print temp ID cards, and more . . .)
• Plan Details (.pdf)
Find a doctor  (Select Excellus BlueEPO as your plan)
Prescription Drugs  


 Your Health Plan Overview


Excellus BCBS Medical Plan:
800-584-4842
Hours: Mon - Thurs 7am - 7pm EST
Fri - 9am - 6pm EST
Sat - 9am - 1pm EST
NOTE: If you are calling regarding your new identification card, please be advised that only the subscriber's name will be on the card. This card should be used for all of your covered dependents.

Excellus BCBS Clinical Concierge:
800-231-8852        Learn More 
Hours: Mon - Fri 8:30am - 5pm EST
After hours voicemail available, calls will be returned the next business day.
Email: The Concierge can usually respond the same day and will respond within two business days.       Learn More 

RCSD Employee Benefits:
Hours: Mon - Fri 8am - 4:30pm EST
585-262-8206

Dental Customer Service:
(Health Economics Group)
585-241-9500 x 501

 


Web Chat Business Hours:
Mon - Thurs 7am - 7pm EST
Fri - 9am - 6pm EST
Sat - 9am - 1pm EST

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